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Questions most frequently asked:
Is there a blog for email marketing?
Yes. Mailpro runs a dedicated email marketing blog with hundreds of articles covering strategy, design, deliverability, automation and GDPR compliance. Pro...
Read moreIs Mailpro compatible with all browsers?
Mailpro is a 100% web-based application built to run smoothly on every modern browser — no installation, no plug-ins. Pro tip:...
Read moreWhere can I find useful information about email marketing?
Whether you are launching your first campaign or looking to improve your results, Mailpro gives you access to a free...
Read moreIs It Possible to Test Mailpro for Free?
Yes — you can test Mailpro free for up to 30 days with no credit card required. The free trial...
Read moreDo You Offer Newsletter Templates?
Yes — Mailpro includes dozens of free, responsive newsletter templates ready to customize. Pick one, swap the colours and copy,...
Read moreWhat Are the Requirements for Using Mailpro?
The bar to start with Mailpro is intentionally low. You need three things: a browser, a sender domain you control,...
Read moreHow to Install Mailpro?
Good news — there's nothing to install. Mailpro runs entirely in your browser. You sign up, log in, and start...
Read moreWhy Don't My Newsletter Images Have the Right Dimensions?
If your newsletter images look stretched, blurry or wrongly cropped, it's almost always a sizing mismatch between the file, the...
Read moreCan I Display Images Automatically in Newsletters?
By default, most email clients block remote images until the recipient opts in. You can't force them to load —...
Read moreCan I Access My Mailpro Account on Mobile?
Yes — your Mailpro account is fully accessible from any smartphone or tablet. The web app is responsive, and the...
Read moreHow Are Email Bounces Defined?
An email bounce is a notification that your message couldn't be delivered. There are two kinds — and treating them...
Read moreIs There a Size Limit for a Newsletter?
Yes — and the limit that hurts most isn't from your ESP, it's from Gmail clipping at 102 KB of...
Read moreHow to Avoid the Spam Folder and Reach the Inbox
To avoid the spam folder, authenticate your domain with SPF, DKIM and DMARC, send only to people who opted in,...
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