FAQ organized by category

Statistics management

Can we use Google Analytics for the emailing campaigns?

Can we use Google Analytics for the emailing campaigns? Yes, you can optimize your emails in order to track the generated...

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Why are statistics incorrect or incomplete?

Incomplete or incorrect emailing statistics We recommend that you do not delete the log used to sending a campaign for 7...

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Is it normal that badmails/bounces appear in the email opening statistics?

Badmails/bounces appear in the email opening statistics Yes, oddly enough. In most of the cases the error notification you receive for...

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For how long are the statistics available?

For how long are the statistics available? The statistics are generated for a period of 7 days. Beyond this duration, the...

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What is the "click-through rate" (CTR)?

Click Through Rates The click-through rates (CTR) lists the addresses from which the different links from your newsletters were clicked on....

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Can we export the statistics (openings, clicks, etc.)?

Can we export the statistics (openings, clicks, etc.)? Yes, you can export the statistics (openings, clicks, unopened emails, spam) for each...

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Does Mailpro™ support images and hotspots (clickable areas) for statistics of clicks?

Does Mailpro™ support images and hotspots (clickable areas) for statistics of clicks? No, the images defined with the clickable areas (hotspots)...

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What is a good opening rate ?

Learn what is considered a good opening rate for your campaigns A good opening rate is around 25 % of opening...

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Uncounted openings, why it happens?

Uncounted Openings The counting of the openings of an email sent by Mailpro occurs when an image is opened. If a...

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How can I improve my email opening rate?

Improving your email open rate is crucial for the success of your email marketing campaigns. Here are some strategies you...

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What are some common email marketing metrics?

Email marketing metrics can provide valuable insights into the success of a campaign. Commonly used metrics include open rates, click-through...

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