FAQ organized by category

SMTP & API

Email Click Tracking: How Mailpro Collects SMTP Statistics

Email click tracking works by replacing each link in an email with a unique tracking link. When the recipient clicks,...

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Where Do I Find the SMTP Authentication Credentials in Mailpro?

To send messages through Mailpro’s SMTP relay you need four pieces of information: server host, port, username and password. They...

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What Type of SMTP Server to Choose?

Choosing the right SMTP server is one of the most consequential technical decisions for any business that sends email at...

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What Is the Maximum Weight of a Message Sent Through SMTP?

Mailpro’s SMTP relay accepts messages up to 20 MB total, including the email body, headers and all attachments after Base64 encoding...

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What’s the difference between SMTP and API?

Both SMTP and a transactional Email API send messages from your application to your customers, but they take different paths...

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What Is an SMTP Relay Service and How Does It Work?

An SMTP relay service is a managed outgoing mail server that sends email on behalf of your application, website, CRM...

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