Several Mailpro features — grouped under the “Mailpro AI” label — rely on artificial intelligence tools provided by external partners (such as OpenAI). When you use them, the content you submit is transmitted to those AI systems so they can generate text, translate, validate, or analyse it for you.
Which Mailpro features use AI
- Newsletter generation — build a newsletter from a short brief
- Newsletter translation — translate a campaign into another language
- Subject line, copy, and content suggestions for email marketing
- Automatic validation, classification, and text analysis on inputs you provide
What you should not submit to Mailpro AI
Avoid feeding AI features any data you are not authorised to share with a third-party processor:
- Confidential business information, trade secrets, or undisclosed roadmap content
- Health records, ID numbers, financial account data, or other regulated personal data
- Third-party data covered by NDAs, customer contracts, or vendor agreements
- Recipient-level personal data — AI prompts should describe campaigns, not name individuals
How your data is handled
By using a Mailpro AI feature, you accept that the content you submit may be processed by external AI providers. That processing remains subject to our privacy policy, but the AI providers also apply their own terms, retention rules, and security controls. We do not store your AI prompts beyond what is needed to deliver the feature you requested. See how we protect your data for the wider picture.
Using AI safely in your workflow
Treat Mailpro AI like any cloud tool: review its output before sending, do not store sensitive information in AI prompts, and keep an audit trail of what you generated. If you connect an external GPT-style operator via SMTP, follow the dedicated setup guide.
Want to try Mailpro AI safely?
Start with non-sensitive content like generic newsletters or product copy. Use AI newsletter generation and AI translation to see what the tools can do without exposing customer data.