Before initiating SMS campaigns in Belgium, it is crucial to understand the regulations governing messaging in the country. All programs must comply with applicable laws. In case of uncertainties, please contact our support team.

Regulations:

  1. DND List (Do Not Disturb): No, there is no DND list in Belgium.
  2. Time Restrictions: No time restrictions are imposed.
  3. International vs. Local Split: No distinction between international and local traffic.
    • Local Traffic: Not Applicable
    • International Traffic: Not Applicable
  4. Content Registration:
    • All URLs must be whitelisted.
    • URL shorteners cannot be whitelisted due to spam concerns.
    • No URL redirects; URLs should link directly to a fully visible page.
    • Service Legitimacy Check: Websites are checked to verify the legitimacy of the service; misleading pages will be rejected.
    • Services Related to Loans/Financial Services:
      • The exact sender ID must be provided and related to the website/company name.
      • Operators consider it spam if there is a mismatch between the sender ID and the service.
  5. Sender ID Regulations:
    • All sender IDs are overwritten with shortcodes.
  6. Sender ID Documentation: Not Applicable.
  7. Country Supports MNP (Mobile Number Portability): Yes.

These regulations are provided for informational purposes. It is recommended to stay updated on any changes to ensure compliance with SMS regulations in Belgium.

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