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Questions most frequently asked:
Form, survey, quick poll or quiz: which one should you choose?
All four are created in the same Mailpro editor, from the Create menu. The difference lies in what you want...
Read moreHow do I create an online form with Mailpro?
In Mailpro, open Create → Form. The editor works without code: you drag in blocks, click on any text to...
Read moreHow do I embed a Mailpro form on my website?
Open the form's publishing screen, copy the embed code and paste it into your page, wherever you want it. The...
Read moreHow do I create a QR code for a form, a survey or a quiz?
Once the form is published, open the sharing screen: the QR code is ready there. Customize it, then download it...
Read moreHow do I receive files (resumes, supporting documents, photos) with a form?
Drag the File block into your form. Respondents drop their documents into it while filling in the form, with no...
Read moreHow do I take a payment in a registration form?
Drag the Payment block into the form, then in the settings (Payment section) enter the payment provider and the account...
Read moreHow do I automatically add respondents to a contact list?
Link the Email question, and any others you like, to your contact fields, then choose the list just below. Each...
Read moreHow do I get an email for each answer and send the respondent a confirmation?
The form settings have two switches: a notification for your team and a confirmation for the respondent. Both are sent...
Read moreHow do I export form or survey responses to Excel?
From the responses page, click Export. The file is prepared in the background, then you download it from the exports...
Read moreHow do I protect a form against spam and bots?
Turn on the captcha in the form settings. The rest of the protection works without getting in the way of...
Read moreHow do I show a question only depending on the previous answer?
On the question you want to show, add a condition: choose the reference question, the operator and the value. The...
Read moreHow do I translate a form or a survey into another language?
In the editor, open the AI assistant and choose Translate. All the texts in the form are translated together: questions,...
Read moreWhat happens to the forms I created with the old editor?
They keep working just as before: nothing changes for your respondents or for links you have already shared. Switching to the...
Read moreAre Mailpro forms GDPR compliant? Where is the data hosted?
Forms, surveys, quizzes, their answers and the files received are hosted in Switzerland and served over an encrypted connection (HTTPS). The...
Read moreHow do I add a poll to a newsletter, with one-click voting?
With the quick poll, the question sits inside the email and each answer is a button: the click is the...
Read moreHow do I run an anonymous vote where nobody knows who voted for what?
Create a quick poll (Create → Quick poll) and tick Secret poll. Everyone votes only once, and nobody can link...
Read moreHow do I measure NPS with a survey and calculate the score?
Add the NPS block to your survey: the question “On a scale of 0 to 10, how likely are you...
Read moreHow do I send a reminder only to those who have not answered a survey?
The idea: each answer adds a tag to the respondent's contact record; a segment “list you sent to, without this...
Read moreHow do I create a quiz that is graded automatically?
Open Create → Quiz/Exam. On each question, set the correct answer and its points; the score is calculated on submission,...
Read moreHow do I set a time limit on a quiz with a timer?
In the quiz settings, enter the duration in minutes and how many minutes before the end the participant should be...
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