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Questions most frequently asked:
How to Configure a SenderName for SMS
SenderName lets your SMS campaigns display your brand or company name (or a phone number) instead of the default mailpro.com...
Read moreWhat Happens After a Spam Complaint?
If a recipient files an abuse complaint about an email or SMS campaign sent through your Mailpro account, our compliance...
Read moreIndustries Not Authorized to Use Mailpro
Mailpro is built for legitimate, permission-based email and SMS marketing. To protect deliverability for every customer, certain business sectors are...
Read moreHow to Close Your Mailpro Account
You can close your Mailpro account at any time from the My Account section under Subscription. Closing stops future renewals...
Read moreWhy Was Your Mailpro Payment Declined?
If a Mailpro charge is declined, sending and renewals can be affected until you fix the underlying issue. The most...
Read moreIs There a Better Option Than Mailchimp?
Mailchimp helped popularize email marketing, but it is no longer the only — or always the best — choice. If...
Read moreWhat is the +1 Gmail trick? (and why you shouldn’t rely on it)
The “+1 Gmail trick” (also called the “Gmail plus trick”) uses a small feature in Gmail: you can add a...
Read moreHow to Send Thousands of Emails at Once Safely
Sending a single email is easy. Sending thousands at once without landing in spam, getting blacklisted or burning your sender...
Read moreWhat Does Emailing Mean?
Emailing refers to the practice of sending email at scale — usually to a list of contacts — for marketing,...
Read moreCan you schedule an automatic email?
Yes — and Mailpro keeps it simple. Schedule emails that send themselves based on the date, time or event you...
Read moreHow to Create an Automatic SMS with Mailpro
Automate SMS the same way you automate email — by date, signup or behaviour. Mailpro fires the message at the...
Read moreHow to Translate a Newsletter with Mailpro AI
How to Translate a Newsletter with Mailpro AI Reach a wider audience without paying a translator or copy-pasting between tabs. With...
Read moreHow to Share Your Mailpro Form
Once the form is published, everything happens from its sharing screen. Choose the channel that suits your respondents, or combine...
Read moreHow to Share Your Newsletter on Social Media
A great newsletter shouldn't reach only your subscriber list — it can attract new readers from your social channels too....
Read moreHow to Paste Without Formatting on Windows or Mac
How to Paste Without Formatting (Windows & Mac) Copying text from Word, Google Docs or a website into your Mailpro newsletter...
Read moreHow Can I Create a Newsletter With AI?
Mailpro AI takes a brief and generates a complete newsletter — copy, subject line and image — in seconds. Perfect...
Read moreWhat App Can I Use to Create a Newsletter?
You need an app that does three things well: build the email, send it reliably, measure the results. Mailpro covers...
Read moreHow to Create a Survey Online
In Mailpro, open Create → Survey. The survey is built in the same editor as forms, without code, and its...
Read moreCan You Use AI for Email Marketing?
Absolutely — and it is already changing how marketers work. Mailpro bundles four AI tools that handle the heaviest parts...
Read moreWhat Is a Good Email Marketing ROI?
Across industries, email marketing averages around $36 in revenue for every $1 spent. Anything above that is a great campaign...
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