How can I add an attachment to my newsletter?
Learn how to add attachments to your newsletters It isn't directly possible to...
Read moreCan we insert images in the newsletters?
Inserting Images inside your Newsletters Yes, you can seamlessly integrate images in your...
Read moreHow to modify the background color of the newsletter?
Your Newsletter Background Color There is a button in the HTML editor which...
Read more10 errors to avoid for your Newsletter
10 Mistakes to avoid when making your newsletter 1. Too long titles/subjects. ...
Read moreDo you offer newsletter templates?
More than 600 Newsletter Templates waiting for you Yes, we have more than 600...
Read moreHow can I access the free newsletter templates?
Free Newsletter Templates To access the free templates from your Mailpro™ account, click...
Read moreHow can I access the newsletter models?
Click on the tab "Messages" then "Write a message" in the menu. Then select the option "Use a stencil".
Read moreIs it possible to personalize my newsletters?
Personalizing Your Newsletters Yes, it is possible to personalize your newsletters using Mailpro’s dynamic fields. Personalization is a powerful way to...
Read moreIs there a size limit for a newsletter?
Newsletter Size Limit No, there is no limitation. However, the “size” should be as small as possible for easier reading. Actually there...
Read moreCan I access my account with my mobile phone?
Connect to your Mailpro Account from your Phone Yes, you can connect to...
Read moreCan my audience unsubscribe from my newsletters?
Yes, the unsubscribe link is automatically inserted when a newsletter is created. You cannot see it when...
Read moreHow many Fields do you have for each Contact?
Fields for your Contacts You can have 50 fields for each contact. In...
Read moreHow to Configure your DMARC Record for your Email Campaigns with Mailpro ?
Also in our FAQ section: What is DMARC? 1. Connect to your Mailpro Account....
Read moreCan I create a newsletter starting from an HTML page?
Newsletter starting from an HTML page Yes, when writing a new newsletter, select...
Read moreWhy don't the images inside my newsletter have the right dimensions?
Newsletter Image Dimensions It may come from some mail client whose editor image size...
Read moreCan I use my personal address to send the newsletters?
Can I use my personal address to send the newsletters? Yes the shipping...
Read moreHow can i order or decide which fields I want to see in my contacts?
You can sort your fields according to the grade or importance you want. ...
Read moreCan I display images automatically upon receipt of newsletters?
Displaying images automatically upon receipt of newsletters No, by default, the Email Marketing...
Read moreHow do I send emails with an SMTP Server?
Learn everything about SMTP sendings with Mailpro SMTP is simply one of the...
Read moreIs Mailpro compatible with all browsers?
Is Mailpro compatible with all browsers? Yes, Mailpro™ is compatible with the latest...
Read moreHow to Reduce Your Score with SpamAssassin?
How to Reduce Your Score with SpamAssassin? In...
Read moreHow can I edit the fields email and phone?
The fields Email and Phone can't be edited or sorted, firsts because it’s the identity of the...
Read moreWhat is the countdown timer and why does it stop in my newsletter after 40 seconds?
Countdown Timer inside your Newsletter After you sent your emails to your contact...
Read moreHow to create a newsletter subscription form for my website?
Create a newsletter susbcription form from your website We offer you a form...
Read moreHow to personalize automatic links inside newsletters?
Personalizing your automatic links You can change the text and also the locations...
Read moreHow to configure SPF with Mailpro easily?
Whats an SPF? An SPF (Sender Policy Framework) record is a type of DNS (Domain Name System) record used to authenticate...
Read moreWhy there is no newsletter sent to my mailbox when I send a “test” campaign?
The problem comes for sure from the fact that you send the message to yourself (on the...
Read moreWhy do I have a contact with the same name in different fields?
A contact with the same name in different fields. You only have one...
Read moreHow to configure DKIM with Mailpro?
A DKIM (DomainKeys Identified Mail) record is a type of DNS (Domain Name System) record used to enhance email security...
Read moreTips for creating a newsletter with good content
It is much better to send a newsletter less often, but to send a newsletter with great...
Read moreHow to send forms and surveys emails with my domain?
How to send forms and surveys emails with my own domain? ...
Read more"Why do newsletter images appear differently upon reception?"
Page Settings The page setting issue at reception is due to the original dimensions of the images of your newsletter. The message...
Read moreWhat is the best day to send my newsletter?
The Opening Rate of an email campaign is the percentage of the number of your subscribers who opened your email....
Read moreCan I Send Email Reminders with Mailpro?
Absolutely! Mailpro makes it simple to send reminder emails for any occasion or purpose. Whether you need to remind customers...
Read moreWhy is Growing My Newsletter Subscriber List Important?
A larger subscriber list helps you reach more potential customers, build stronger relationships, and increase engagement with your brand. Newsletters...
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