Mailify Alternative: Mailpro vs Positive User (ex-Sarbacane)
Updated: October 28, 2026
Mailify, known as Sarbacane in France, no longer exists under that name. In May 2026 the French group Positive merged it with User.com into a single platform called Positive User, and mailify.com now redirects there. If you are reviewing your email tool because of that change, this page compares Positive User with Mailpro™.
Positive User has become a broader CRM and marketing-automation suite. Mailpro stays focused on what most teams need every week: newsletters, SMS, transactional email, forms and surveys — priced by emails sent and hosted in Switzerland.
Mailpro vs Positive User: quick comparison
| Criteria | Mailpro | Positive User (ex-Mailify) |
|---|---|---|
| Pricing based on | Emails sent — pay-as-you-go credits or a monthly plan | Seats and product suites, unlimited contacts |
| Entry offer | 500 free credits to start | No free plan; 7-day free trial, Campaigns plan from €69/month billed annually (5,000 emails/month) |
| SMS | SMS campaigns in the same account | SMS and WhatsApp included in plans |
| Transactional email | SMTP and API included | Not listed on the pricing page |
| Forms | Forms included | €49/month add-on on Campaigns; included in higher suites |
| Surveys | Online surveys included | Not listed |
| Templates | 600+ newsletter templates | Template library (no number published) |
| Data hosting | Private infrastructure in Switzerland | Server location not stated in its privacy policy |
| Support | Email and phone, backed by an SLA | Email, live chat and AI agent; priority support on higher plans |
Competitor details checked on their public websites on October 28, 2026. Plans and prices change; the comparison reflects that date.
A simpler price than a CRM suite
Positive User sells seats and suites: the Campaigns plan starts at €69 per month on an annual contract with 5,000 emails a month, and marketing automation starts at €199 per month. There is no free plan.
With Mailpro you pay per email sent. Start with 500 free credits, then buy credits as you go or pick a monthly plan — billed monthly or yearly. Details are on the pricing page.
Forms and surveys without add-ons
On Positive User's Campaigns plan, forms and landing pages are a €49 monthly add-on. In Mailpro, subscription forms and online surveys are part of the platform, next to 600+ newsletter templates.
You can segment your lists and trigger automated emails from the same account, without moving up to a larger suite.
Know exactly where your data lives
Positive User's privacy policy does not name a server location. Mailpro states it plainly: all customer data sits on private infrastructure in Switzerland, outside US jurisdiction, and is never sold or rented.
For teams that must answer clients' or auditors' data questions, that clarity saves time. Learn more about why Switzerland.
Which one should you choose?
Choose Positive User if you want a CRM, live chat and marketing automation suite with several seats and are ready for an annual plan.
Choose Mailpro if you want email, SMS, transactional email, forms and surveys with no free-plan gap, pricing by emails sent and Swiss hosting. Compare other tools on our comparison page.
Start free — switch from Mailify in minutes
Export your lists from Positive User and add them with the Mailpro import report.
FAQ: Mailify, Sarbacane, Positive User and Mailpro
What happened to Mailify and Sarbacane?
In May 2026 the Positive group renamed Sarbacane (sold internationally as Mailify) and merged it with User.com into Positive User. The old domains now redirect to user.com.
Is Mailpro a good alternative to Mailify?
Yes. Mailpro covers newsletters, SMS, transactional SMTP/API, forms and surveys, priced by emails sent and hosted in Switzerland, with 500 free credits to start.
Does Positive User have a free plan?
No. It offers a 7-day free trial; the Campaigns plan starts at €69 per month billed annually (October 2026).
Are forms included in Mailpro?
Yes. Forms and surveys are included. On Positive User's Campaigns plan, forms and landing pages are a €49 monthly add-on.
Where is Mailpro data hosted?
On Mailpro's private infrastructure in Switzerland, outside US jurisdiction.
Can I move my Sarbacane or Mailify contacts to Mailpro?
Yes. Export your lists as CSV or Excel and import them into Mailpro; the import report lists every address added or rejected.