Mailrelay Alternative: Mailpro vs Mailrelay
Updated: October 28, 2026
Mailrelay, from Spain, is known for one of the most generous free plans in email marketing: 80,000 emails a month for up to 20,000 contacts. It also sells SMS credits and WhatsApp. The catches show up once you move to a paid plan — and that is where Mailpro™ makes a difference.
Here is a fair comparison of statistics, commitment, support, hosting and features.
Mailpro vs Mailrelay: quick comparison
| Criteria | Mailpro | Mailrelay |
|---|---|---|
| Pricing based on | Emails sent — pay-as-you-go credits or a monthly plan | Email volume; prepaid packs valid 12 months |
| Commitment | Credits or a monthly plan, billed monthly or yearly | Monthly plans require a 12-month commitment |
| Free offer | 500 free credits to start | 80,000 emails/month, 20,000 contacts, "Powered by Mailrelay" logo (removal €4.95/month) |
| Open and click statistics | Included on every plan | Not included on the Standard plan (€48/month) |
| SMS | SMS campaigns in the same account | Prepaid SMS credits |
| Transactional email | SMTP and API included | 30-day trial on Free, then €14.95/month; included in paid plans |
| Forms and surveys | Forms and surveys built in | Forms and landing pages; surveys not listed |
| Data hosting | Private infrastructure in Switzerland | Data centres in Europe (country not named) |
| Support | Email and phone, backed by an SLA | Ticket only on Free, chat on Standard, phone on Enterprise |
Competitor details checked on their public websites on October 28, 2026. Plans and prices change; the comparison reflects that date.
See every open and click, on every plan
Mailrelay's Standard plan, at €48 a month for 100,000 emails, does not include open and click tracking. Without those numbers you cannot tell which subject line or offer worked.
In Mailpro, opens, clicks, bounces and unsubscribes are reported for every campaign whatever your plan, and you can segment contacts by their behaviour. Plans and credits are on the pricing page.
No 12-month lock-in
Mailrelay's monthly plans run on a 12-month commitment, and its prepaid packs expire after 12 months. With Mailpro you can buy credits when you need them or choose a monthly plan billed monthly or yearly.
Transactional email through the Mailpro SMTP relay and API is part of the platform, not a separate subscription.
A real person when something goes wrong
On Mailrelay, free users get ticket support, chat starts on Standard and phone support only on Enterprise. Mailpro answers by email and phone whatever your plan, under a published service level agreement.
Before each send, the anti-spam test flags content that could land in the junk folder.
Data hosted in a named country: Switzerland
Mailrelay says its data centres are in Europe without naming the country. Mailpro keeps all data on private servers in Switzerland, outside US jurisdiction, and never sells or rents it.
Which one should you choose?
Choose Mailrelay if you need a very large free volume and can live with a logo in your emails and limited support.
Choose Mailpro if you want full statistics, no 12-month lock-in, phone support, surveys and Swiss hosting. Compare more tools on our comparison page.
Start free — move from Mailrelay in minutes
Import your Mailrelay subscribers with the Mailpro import report.
FAQ: Mailrelay vs Mailpro
Is Mailpro a good alternative to Mailrelay?
Yes, especially once you outgrow the free plan: Mailpro includes open and click statistics on every plan, has no 12-month commitment, offers phone support and hosts data in Switzerland.
Does Mailrelay send SMS?
Yes. Mailrelay sells prepaid SMS credits. Mailpro also includes SMS campaigns in the same account as email.
Does the Mailrelay Standard plan include statistics?
According to Mailrelay's pricing page (October 2026), open and click tracking is not included on the Standard plan. Mailpro reports opens and clicks on every plan.
Is Mailrelay's free plan really free?
It allows 80,000 emails a month for 20,000 contacts, with a "Powered by Mailrelay" logo that costs €4.95 a month to remove.
Where does Mailpro host data?
On Mailpro's private infrastructure in Switzerland. Mailrelay states that its data centres are in Europe.
Can I import my contacts from Mailrelay?
Yes. Export your subscribers as CSV or Excel and import them with the import report.