MailUp Alternative: Mailpro vs MailUp
Updated: October 28, 2026
MailUp is one of Italy's best-known email platforms, now part of the TeamSystem group. It is built for companies that send large volumes on a fixed annual plan. Mailpro™ takes a different approach: you start free, pay only for the emails you actually send, and keep your contact data on private servers in Switzerland.
Below is a point-by-point comparison of Mailpro and MailUp — pricing model, SMS, transactional email, hosting and support — so you can see which one fits the way you send.
Mailpro vs MailUp: quick comparison
| Criteria | Mailpro | MailUp |
|---|---|---|
| Pricing based on | Emails sent — pay-as-you-go credits or a monthly plan | Plan level and sending speed (emails per hour), unlimited emails |
| Entry offer | 500 free credits to start | No free plan; 15-day free trial, Starter from €48/month billed annually |
| Commitment | Credits or monthly plan, billed monthly or yearly | Annual billing on published plans |
| SMS | SMS campaigns in the same account | Yes, with SMS credits |
| Transactional email | SMTP and API included | SMTP+ relay included |
| Forms and surveys | Forms and surveys built in | Forms and landing pages; surveys not listed as a native feature |
| Templates | 600+ newsletter templates | Template library |
| App languages | English, French, Spanish, German, Italian, Portuguese | Italian, English, Spanish, French, Portuguese, Danish, Japanese (full support in IT, EN, ES) |
| Data hosting | Private infrastructure in Switzerland | Hybrid cloud on Amazon Web Services in five regions, plus a server farm in Italy |
| Support | Email and phone support, backed by an SLA | Email on Starter; phone from the Plus plan |
Competitor details checked on their public websites on October 28, 2026. Plans and prices change; the comparison reflects that date.
Pay for what you send, not for sending speed
MailUp prices its plans by sending speed: the Starter plan sends up to 2,000 emails per hour and costs €48 per month on an annual contract, with unlimited emails. That model suits companies that send very large volumes every week.
Most small and mid-sized businesses send a few campaigns a month. With Mailpro, 1 credit = 1 email: buy credits when you need them or choose a monthly plan sized to your volume, and stop paying when you stop sending. Compare the options on our pricing page.
Swiss hosting, outside US jurisdiction
MailUp runs on a hybrid cloud powered by Amazon Web Services across several regions, alongside its Italian server farm. Mailpro keeps every contact list, campaign and report on private servers in Switzerland, a country the European Commission recognises as providing adequate data protection.
Your data is never sold or rented, and it stays outside US data-access laws. Read why Switzerland matters for your data.
Email, SMS, transactional and surveys in one place
Both platforms combine newsletters, SMS and transactional email. Mailpro adds native online surveys and forms, so you can collect feedback and grow your list without another tool.
Order confirmations and password resets go through the Mailpro SMTP relay and API, and every campaign can be checked with the pre-send spam test before it leaves.
Support from day one, in your language
MailUp offers email support on its Starter plan and adds phone support from the Plus plan. At Mailpro, a real person answers by email or phone whatever your plan, under a published service level agreement.
The Mailpro interface is fully available in six languages, which helps teams that work across Italy, Switzerland and the rest of Europe.
Which one should you choose?
Choose MailUp if you send very large volumes every week and want unlimited sending on a yearly contract.
Choose Mailpro if you want to start free, pay per email sent, keep data in Switzerland and have email, SMS, transactional email, forms and surveys in a single account. See all differences on our comparison page or why customers choose Mailpro.
Start free — move from MailUp in minutes
Import your contacts in a few clicks with the import report and send your first campaign today.
FAQ: MailUp vs Mailpro
Is Mailpro a good alternative to MailUp?
Yes. Mailpro offers email campaigns, SMS, transactional SMTP/API, forms and surveys in one account, with pricing based on emails sent and data hosted in Switzerland. It suits businesses that do not need MailUp's unlimited, speed-based annual plans.
How is MailUp priced compared with Mailpro?
MailUp prices plans by sending speed with unlimited emails, from €48 per month billed annually (October 2026). Mailpro charges per email sent, with pay-as-you-go credits or a monthly plan, and 500 free credits to start.
Does MailUp have a free plan?
No. MailUp offers a 15-day free trial. Mailpro gives you 500 free credits to send your first campaign.
Where is my data hosted with Mailpro?
On Mailpro's private infrastructure in Switzerland. MailUp uses a hybrid cloud on Amazon Web Services plus a server farm in Italy.
Can I import my MailUp contacts into Mailpro?
Yes. Export your lists from MailUp as CSV or Excel and import them into Mailpro; the import report shows every address added, rejected or duplicated.
Does Mailpro send SMS like MailUp?
Yes. You can send SMS campaigns from the same Mailpro account you use for email.