Yes — Mailpro automatically manages badmails (bounces) to protect your list quality and sender reputation.
Pro tip: check your bounce folder regularly — it tells you a lot about the quality of your data sources (form, CRM…).
Hard bounces: instant block
A hard bounce (non-existent address, invalid domain) is blocked at the first failure. The address:
- Is flagged inactive in your base
- Is excluded from every future campaign
- Sits in the Hard bounces folder, accessible anytime
Soft bounces: retry logic
A soft bounce (mailbox full, server temporarily down) is handled differently:
- Mailpro retries delivery automatically
- After several consecutive failures, the address is upgraded to hard bounce
- It's then excluded like a regular hard bounce
Why it matters
| Without management | With Mailpro |
|---|---|
| Sender score collapses | Reputation preserved |
| Auto spam-foldering | Deliverability maintained |
| Quota wasted | Inactives filtered out |
Important: never send a campaign to an unwashed list — your sender score can crash within hours.
More on the bounce management page.
Clean lists, every time. Start free with Mailpro and benefit from automatic bounce handling.
Related guide: How to manage email lists: 16 best practices