What is the MSISDN format?
What is MSISDN used for? MSISDN means Mobile Station International Subscriber Directory Number and it’s a number used to...
Read moreHow can I add an attachment to my newsletter?
Learn how to add attachments to your newsletters It isn't directly possible to...
Read moreCan we insert images in the newsletters?
Inserting Images inside your Newsletters Yes, you can seamlessly integrate images in your...
Read moreHow to modify the background color of the newsletter?
Your Newsletter Background Color There is a button in the HTML editor which...
Read more10 errors to avoid for your Newsletter
10 Mistakes to avoid when making your newsletter 1. Too long titles/subjects. ...
Read moreDo you offer newsletter templates?
More than 600 Newsletter Templates waiting for you Yes, we have more than 600...
Read moreHow can I access the free newsletter templates?
Free Newsletter Templates To access the free templates from your Mailpro™ account, click...
Read moreHow can I access the newsletter models?
Click on the tab "Messages" then "Write a message" in the menu. Then select the option "Use a stencil".
Read moreIs it possible to personalize my newsletters?
Personalizing Your Newsletters Yes, it is possible to personalize your newsletters using Mailpro’s dynamic fields. Personalization is a powerful way to...
Read moreIs there a size limit for a newsletter?
Newsletter Size Limit No, there is no limitation. However, the “size” should be as small as possible for easier reading. Actually there...
Read moreCan my audience unsubscribe from my newsletters?
Yes, the unsubscribe link is automatically inserted when a newsletter is created. You cannot see it when...
Read moreCan I create a newsletter starting from an HTML page?
Newsletter starting from an HTML page Yes, when writing a new newsletter, select...
Read moreWhy don't the images inside my newsletter have the right dimensions?
Newsletter Image Dimensions It may come from some mail client whose editor image size...
Read moreCan I use my personal address to send the newsletters?
Can I use my personal address to send the newsletters? Yes the shipping...
Read moreCan I display images automatically upon receipt of newsletters?
Displaying images automatically upon receipt of newsletters No, by default, the Email Marketing...
Read moreWhat are the different prices and subscriptions?
What are the different prices and subscriptions? ...
Read moreHow do you manage the unsubscriptions?
How do we manage the unsubscriptions? Unsubscriptions are managed automatically. For each produced...
Read moreHow does Automatic subscription Renewal work?
At the time of setting up your account you can activate the automatic credit renewal option thus...
Read moreHow is my Mailpro Subscription Renewed?
Mailpro Subscriptions All subscriptions will be renewed automatically according to the chosen cycle that you...
Read moreHow to create a Sign up form in my website?
Creating a Subscription Form We provide a form generator that enables you to...
Read moreWhat is the countdown timer and why does it stop in my newsletter after 40 seconds?
Countdown Timer inside your Newsletter After you sent your emails to your contact...
Read moreHow to create a newsletter subscription form for my website?
Create a newsletter susbcription form from your website We offer you a form...
Read moreCan I store confidential information on the image/document space?
Your Mailpro Space The image/document space of your Mailpro account is a public...
Read moreHow to personalize automatic links inside newsletters?
Personalizing your automatic links You can change the text and also the locations...
Read moreWhy there is no newsletter sent to my mailbox when I send a “test” campaign?
The problem comes for sure from the fact that you send the message to yourself (on the...
Read moreWhy isn´t my form online anymore?
Why isn´t my form online anymore? These are some of of most common form...
Read moreWhat is a Double opt-in Subscription?
Learn about Double Opt-in Subscriptions Double opt-in is an email subscription in which the subscriber will acknowledge twice that he/she wants...
Read moreTips for creating a newsletter with good content
It is much better to send a newsletter less often, but to send a newsletter with great...
Read moreHow to send forms and surveys emails with my domain?
How to send forms and surveys emails with my own domain? ...
Read more"Why do newsletter images appear differently upon reception?"
Page Settings The page setting issue at reception is due to the original dimensions of the images of your newsletter. The message...
Read moreWhat is the difference between single Opt-in and Double Opt-in subscription?
Learn the difference between single opt-in and double opt-in with Mailpro With the new General Data Protection Regulation (GDPR), it is...
Read moreWhere can I find some general information about emailing marketing?
Email Marketing Blog for Information and Tips We maintain a blog dedicated to Email Marketing where you find tons of advises...
Read moreWhat is the best day to send my newsletter?
The Opening Rate of an email campaign is the percentage of the number of your subscribers who opened your email....
Read moreHow to enable password protected forms and surveys?
Introduction: In today's digital landscape, securing your online forms and surveys is more important than ever. Whether you're gathering sensitive information...
Read moreHow do I design a good email?
Designing a good email is essential to capture your audience's attention and convey your message effectively. Here are some key...
Read moreWhy is Growing My Newsletter Subscriber List Important?
A larger subscriber list helps you reach more potential customers, build stronger relationships, and increase engagement with your brand. Newsletters...
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